Website Maintenance & Support

A website is software, and software decays. Dependencies receive security patches, certificates expire, third-party integrations change their APIs, and content drifts out of date. None of this is visible until something breaks, which is why the sites that fail are almost always the ones nobody has touched for a year.

Maintenance covers security patching and dependency updates, off-site backups you can actually restore from, uptime monitoring that alerts us before your customers notice, broken-link and performance checks, and small content changes. You get a monthly report showing what was done and what it found. New features and redesigns are quoted separately, so a retainer never becomes a vague open-ended bill.

We will also take over a site somebody else built. That starts with an audit and an honest verdict: sound enough to maintain, or cheaper to rebuild. Plenty of older sites are structurally fine and only need attention, and we would rather say so than sell a rebuild nobody needed.

One thing worth checking before you sign anything with anyone: whether you actually hold your own domain registration, hosting account and repository access. It is surprisingly common to discover these sit with a previous developer, and that becomes urgent at precisely the wrong moment. If you do not have them, getting them back is the first thing we would do.